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E-PG: Options Menu (Gears icon) not displayed on Pivot Grid Viewer for Pivot Grids (Doc ID 2964154.1)

Last updated on SEPTEMBER 01, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 to 8.60 [Release 8.4]
Information in this document applies to any platform.

Symptoms

On: 8.60, Pivot Grid

Options Menu (Gears icon) not displayed on Pivot Grid Viewer for Pivot Grids

Intermittent issue where Options Menu i.e. Gears icon button which usually is displayed on upper right corner of Pivot Grid does not display on Pivot Grid View page.

Options Menu i.e. Gears icon button must consistently be displayed on Pivot Grid Viewer for Pivot Grid model.

Following are errors shown on trace file.

PSAPPSRV.2989 (2651) 1-745006 09.51.52 0.000067 Caught Exception: GetField: Field 'PTPG_SIMPL_WRK.PTPG_PG_ADDTO' not found in scroll level 0. (2,155) PTPG_MENU.MenuBuilder.HoverMenu.OnExecute Name:addOptionsMenuNUI PCPC:12135 Statement:252
PSAPPSRV.2989 (2651) 1-749183 09.51.52 0.000081 Caught Exception: GetField: Field 'PTPG_SIMPL_WRK.PTPG_PG_ADDTO' not found in scroll level 0. (2,155) PTPG_MENU.MenuBuilder.HoverMenu.OnExecute Name:addOptionsMenuNUI PCPC:12135 Statement:252
PSAPPSRV.2989 (2651) 1-749760 09.51.52 0.000080 Caught Exception: GetPageField : Page Field ' PT_PANEL2_TITLE ' not found in the Page PTPG_NUI_VWR (2,208) PT_TWOPNL_WORK.BUTTON.FieldFormula Name:setContentPanelInfo PCPC:1799 Statement:36



The issue can be reproduced at will with the following steps:

1. Navigation : Main Menu > Reporting Tools > Pivot Grid > Pivot Grid Wizard

2. Proceed to Step 4 of 5 Specify Data Model Options

3. Scroll down to "Display Options" section

4. Select any random options and enable.

Note that the Display Options section is used to display or hide actions as drop-down selections on the Menu Options in the Pivot Grid
display.

5. Save Pivot Grid

6. Navigation : Main Menu > Reporting Tools > Pivot Grid > Pivot Grid Viewer

7. Pull up Pivot Grid Model

8. Note that the expected Options Menu (Gears icon) does not show on the Pivot Grid.

Due to this issue, users cannot select display options selection for Pivot Grid Model when Options Menu (Gears icon button) is not visible.

Cause

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In this Document
Symptoms
Cause
Solution
References


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