Benefits Administration Snapshot Event Inserts a Duplicate Enrollment Row for the Same Benefit Plan
(Doc ID 2964958.1)
Last updated on AUGUST 01, 2023
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
The Benefits Administration Snapshot inserts a duplicate enrollment record for the same Life Benefit Plan for employees.
Steps to reproduce the issue:
1. Run the Benefits Administration process to finalize the Snapshot Event (Navigation: Benefits > Manage Automated Enrollment > Events > Run Automated Event Processing).
2. Check the enrollments for an employee for Plan Type 20 (Navigation: Benefits > Enroll in Benefits > Life and AD/D Benefits).
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |