Life Events Remain on PS_W3EB_LE_STATE92 Records After Benefits Administrator Deletes Them on Manage Benefits Instances Page
(Doc ID 2964968.1)
Last updated on AUGUST 01, 2023
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When Benefits Instances for Life Events were deleted on the Manage Benefits Instances page, the related PS_W3EB_LE_STATE92 records remained. This prevents employees from entering a new Life Event of the same Type.
Steps to reproduce the issue:
1. Navigate to Benefits > Manage Benefits Instances.
2. Delete one or more instances.
3. Using SQL, determine if the related PS_W3EB_LE_STATE92 records still exist.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |