HCM: From Compensation tab of My Team Tile for User with Multiple Jobs, Receive Peoplecode Error Invalid Grid Specification Page
(Doc ID 2965216.1)
Last updated on FEBRUARY 04, 2025
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
From Compensation tab of My Team tile, a peoplecode error is displayed when a user with multiple jobs try to switch the Acting As job. This happens when the both the jobs of the user have direct reports to be displayed and the performance tab of the My Team tile is hidden in configuration.
ERROR MESSAGE:
Invalid grid specification page=HR_DIRTEAM_EC_FLU, grid=HR_TEAM_EP_SEL, occurrence=1
HR_DR_TEAM_FLU.GBL.HR_DR_BCRUMB_VW.EMPL_RCD.FieldChange PCPC:4447 Statement:51
A PeopleCode program contains a call to t he GetGrid built-in function with invalid parameters. The specified page/grid/occurrence cannot be found.
Examine the PeopleCode and correct the invalid reference.
The issue can be reproduced at will with the following steps:
Pre-requisite Configuration:
1. Update Configure My Team Pages to hide the Performance tab on My Team.
Navigation: Set Up HCM > Common Definition > My Team Configuration > Configure My Team Pages > Configure My Team Pages
2. The manager has multiple roles that have direct reports [either persons/empty positions]
Then
1. Log in as the Manager
2. On the Manager Self Service Homepage, select My Team tile.
Note that Acting As field is enabled for the person confirming that the person has multiple active jobs.
3. Without changing the Acting As job, select the Compensation tab.
4. Change the Acting As job from Manager-HR Systems to Administrative Assistant.
Notice receive error message Manager-HR Systems and Administrative Assistant are the jobs with direct reports.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |