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EAR 9.2: AR_PAYLOAD Application Engine Not Processing Lockbox Data With Blank DEPOSIT_BU After Image 44 (Doc ID 2966740.1)

Last updated on SEPTEMBER 24, 2023

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


AR_PAYLOAD application engine not processing lockbox data with blank DEPOSIT_BU After Image 44.

The lockbox file that comes from the bank does not have business units in it. The AR Payload process is used to update the business unit based on the bank account setup. But after the upgrade these files are loaded into the staging tables (%EC) by the AR25001 process but the AR_PAYLOAD process doesn't process them. Instead, it just deletes rows because it does not have deposit business units.

1. Run retrieve lockbox process AR25001 (navigation - Accounts Receivable > Payments > Electronic Payments > Retrieve Lockbox Files > Lockbox) for a lockbox file in which DEPOSIT_BU is blank.
2. Make sure staging tables (%EC) are loaded.
3. Run AR_PAYLOAD , AR > Payments > Electronic Payments > Process Payment Interface, note 0 deposits got processed.


 Upgrade from PUM 42 to 46.


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