Getting error: 'The Current Password does not match the the actual password. (48,18)' When Changing Password Using Temporary Password (Doc ID 2967001.1)

Last updated on AUGUST 25, 2023

Applies to:

Symptoms

Getting error: 'The Current Password does not match the the actual password. (48,18)' when changing password using Temporary Password.

Error

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The Current Password does not match the the actual password. (48,18)
Due to security requirements, upon an error condition the password field in error must be re-entered in full.

The issue can be reproduced at will with the following steps:

1. Login as VP1 and go to Register New User Accounts. Enter with information and submit.
    Go to Suppliers > Supplier Registration > Register New User Accounts
2. Login as VP2. Go to Approval Tile. User Registration
3. Approve and Submit
4. Received the email. Click on the link in the email. It takes the supplier to this page to change their password.
5. Click on the link to change password. The temporary password was provided in the email above
6. Inform the old password informed on the email, add new password and confirm it
7. Getting the message:
"The Current Password does not match the the actual password. (48,18)
Due to security requirements, upon an error condition the password field in error must be re-entered in full."

Cause

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