ECA: For Amount-Based Contract Lines, Amending a Contract Is Adjusting Previously Billed Invoices and Sending Adjustment Bills. Is This How the Functionality Is Supposed to Work? (Doc ID 2967039.1)

Last updated on AUGUST 16, 2023

Applies to:

Goal

For amount-based contract lines, amending a contract is adjusting previously billed invoices and sending adjustment bill. Is this how the process is supposed to work?

Scenario:

1. A contract has an amount-based contract line. The billing is done by billing plan events.
2. Some of the events are billed and some of the events are not.
3. An amendment was performed on the contract to adjust the price of the contract line.
4. Noticed that in the Events tab of the Billing Plan page (Navigation: Customer Contracts > Schedule and Process Billing > Define Billing Plan > Billing Plan General), the event lines are now showing the Amendment Amount column with an amount for already billed events. Is this how the system is supported to work? 

Solution

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