EAP: Match Exception Collaboration Center is Not Retrieving the Exception Details for a Particular Accounts Payable Business Unit.
(Doc ID 2967112.1)
Last updated on AUGUST 15, 2023
Applies to:PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
Match Exception Collaboration center is not retrieving the exception details for an accounts payable business unit.
When trying to return the match exception details with a wide-open search from 01/01/2022 till the current date. it is observed that no rows were returned.
When the open search was done from 01/01/2022 to 10/19/2022 with US001 a total of 1974 were returned.
When the open search was done from 01/01/2022 to 10/19/2022 with US002 no rows were returned. But there is data present in the PS_AP_MECC_LIST_VW for US002.
Steps to Replicate:
1. Navigate to fluid Home page > Payables operations > Match exceptions
2. Provide the filter details like from date and to date and click on done.
3. Review the summary page, there is no data retrieved when searching for the US002 BU.
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