In the PO Dispatch XML File, the Apostrophe in the Purchase Order Line Description is Changed to "'" (Doc ID 2968606.1)

Last updated on AUGUST 17, 2023

Applies to:

Symptoms

In the PO Dispatch XML File, the Apostrophe in the Purchase Order line description is changed to "'".

The issue can be reproduced at will with the following steps:
     1. Navigate : eProcurement > Create Requisition
          Create a request with a punchout item that contains an apostrophe in the description
     2. Navigate : Purchasing > Purchase Orders > Add/Update POs
          Create purchase order by copying the requisition
     3. Navigate : Purchasing > Purchase Orders > Dispatch POs
          Dispatch the purchase order
     4. Navigate : PeopleTools > Integration Broker > Service Operation Monitor > Monitoring > Monitor Synchronous Services > PV_ORDER_REQ
     5. Check the XML file
     Issue : In the PO Dispatch XML File, the Apostrophe in the Purchase Order line description is changed to "'".

Changes

Cause

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