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E-ES: Full Build of Index EP_CS_DOC_ADHOC Fails When Using URL Attachments and Subdirectories (Doc ID 2969302.1)

Last updated on OCTOBER 30, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 to 8.60 [Release 8.4]
Information in this document applies to any platform.

Symptoms

Full Index Build for Search Definition EP_CS_DOC_ADHOC fails when using URL Attachments and subdirectories.

The issue was reproducible in the customer site with the following steps:
1- Setup URL for file attachments to be hosted on specific URL (SFTP or FTPS - PeopleTools > Utilities > Administration > Maintain URLs).
2- Setup the attachments to use the Server ID with the URL ID, and subdirectory DocMaint, in Set Up Financials/Supply Chain > Common Definitions > File Attachments > Administer File Attachments.

Note that, as delivered, in the Administer File Attachments page, Component Subdirectories have, for CS_DOC_MAINT, CS_DOC_SRCH and CS_DOC_SUPP, 'DocMaint' as subdirectory.

3- Create transactions for the EP_CS_DOC_ADHOC index that contain file attachments stored according to the URL ID.
4- Make sure EP_CS_DOC_ADHOC is deployed.
5- Login and Navigate to PeopleTools > Search Framework > Administration > Schedule Search Indexes.
6- Create a new Run Control ID and run a full index build for EP_CS_DOC_ADHOC.
    6.1. Enter EP_CS_DOC_ADHOC for 'Search Definition'.
    6.2. Under 'Indexing type', select 'Full index'. Under 'Language Option', select 'Base Language'.
    6.3. Click on the 'Run' button, at the top of the page.

7. Observe that the Process does not complete to success. In the Process Monitor Message Log dialog, it shows: "Process Request shows status of 'INITIATED' or 'PROCESSING' but no longer running."

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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