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ETL : 504 Gateway Time-out error in Payable Time Summary page (Doc ID 2969524.1)

Last updated on OCTOBER 30, 2023

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When "Get Employees" button is clicked in Payable Time Summary page without providing any search criteria, System throws below error after loading for sometime.

 

The issue can be reproduced by following the below steps:
1. Log in to the system using super user access
2. Navigate to Manager Self Service > Time Management > View Time > Payable Time Summary.

3. Click on "Get Employees" button without providing any search criteria.
4. After some time, the page will show 504 Gateway Time-out error.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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