Message 'GetMessageText: No default message. (0,0)' Appears in .stdout File when Running the Mass EFC Calculation Process
(Doc ID 2969611.1)
Last updated on JANUARY 25, 2024
Applies to:
PeopleSoft Enterprise CS Financial Aid - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
The Mass EFC Calculation process, SFA_NAC_PDRM, runs to success in the process scheduler. In reviewing the .stdout file created, the message 'GetMessageText: No default message. (0,0)' appears. When running the online Calc EFC process, this message is not logged. EFC's are correctly calculated by both the online and batch process.
The expectation is that the message should not be produced, if it is not needed, if the EFC calculation is truly successful, OR it should be more descriptive of any actual issue encountered. In its current form, the message is not clear and has caused at least one school to question if the results of the calculation could be completely trusted.
The issue can be reproduced at will with the following steps:
- Navigate to Financial Aid, File Management, Mass EFC Calculation;
- Select a run control;
- Populate the run control with the current Aid Year, such as 2024, and set Application Type to F;
- Submit the process to the process scheduler;
- When the process has finished, click on the Details hyperlink in the Process Monitor;
- Review the .stdout file, and note the reported message.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |