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ePerformance Document Overall Rating Not Calculating (Doc ID 2970711.1)

Last updated on SEPTEMBER 03, 2023

Applies to:

PeopleSoft Enterprise HCM ePerformance - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Overall rating on ePerformance documents is not calculating as expected. It stays a value of '0' after calculation.

The issue can be reproduced at will with the following steps:

  1. Navigate to ESS fluid home > Performance > Select the document in Evaluation status
  2. Rate half the Goals and Competencies on the document as value of '1', and half of them as value of '3'.
  3. Click the Calculate All Ratings link.
  4. Check the overall summary. Average is showing value of '0'.

Cause

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In this Document
Symptoms
Cause
Solution


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