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EMM: While Trying To Set Up the Work Order Job Templates, the Asset Subtype Prompt Displays a SetID That Doesn’t Match the Configured “AM_15” Record Group ID SetID (Doc ID 2970952.1)

Last updated on AUGUST 29, 2023

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


While trying to set up the Work Order Job Templates, the Asset Subtype Prompt displays a SetID that doesn't match the configured "AM_15" Record Group ID SetID

The issue can be reproduced at will with the following steps:
1. Navigate to PeopleTools > Utilities > Administration > Maintain TableSet Controls and open a Set Control Value i.e. MM001
2. Update the Record Group ID "AM_15" to SetID "SHARE"
3. Update the Record Group ID "WM_15" to SetID "MM001"
4. Navigate to Set Up Financials/Supply Chain > Product Related > Maintenance Management > Templates > MM Work Order Job Templates and add a New Template ID under SetID MM001
5. Click on the Asset Subype LookUp
Notice that the SetID is "MM001" as configured for the "WM_15" Record Group ID instead of "SHARE" as configured for the "AM_15" Record Group ID

Detailed DEMO Replication Steps Attached

NOTE: The above User Details / Company Names / Addresses / Emails / Telephone Numbers / Etc. are fictitious (based upon made-up data used in the Oracle DEMO Environments), any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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