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Why Are Employees Not Shown All the Levels of Coverage Available on Health Plans in Self Service Benefits Enrollment? (Doc ID 2971153.1)

Last updated on AUGUST 30, 2023

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


There are four levels of coverage offered for Medical Plans - Employee Only, Employee + Spouse, Employee + Chld(ren) and Family. Why is the employee not seeing these options on the Self Service Medical election page?


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