My Oracle Support Banner

POA History Page displayed the Acknowledgement Status as "Supplier Responded" instead of "Buyer Accepted" (Doc ID 2971651.1)

Last updated on AUGUST 31, 2023

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


POA history page displayed the acknowledgement status as "Supplier Responded" instead of "Buyer Accepted".

The issue can be reproduced at will with the following steps:
       1. Navigate : Purchasing > Purchase Orders
              Create new purchase order
              Click Header Details
              Acknowledgements required for : All Dispatches
              Save and Dispatch it
       2. Navigate : Purchase > Purchase Orders > Acknowledgements > Manage PO Acknowledgements > Select Purchase Order
              Create Acknowledgement on behalf of Supplier
              Click the line number
              Change the price and click Return
              Save
              Click Return to Search Acknowledgements
              Acknowledgement Status : Supplier Responded
       3. Navigate : Procurement Options Page > PO Acknowledgements Tile
              Select Acknowledge PO Action for the purchase order
              Click Approve
              Click Ok for the message “Action will approve acknowledgement changes. Continue?”
              Click Done
       4. Navigate : Purchase > Purchase Orders > Acknowledgements > Manage PO
              Acknowledgements > Search Purchase Order
              Acknowledgement Status : Buyer Accepted
       5. Navigate : Procurement Options Page > POA History Tile
              Select the purchase order
       Issue : Acknowledgement Status is “Supplier Responded” instead of “Buyer Accepted”



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.