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'SQL error in DescribeCol' When Accessing HSA Tile in Benefits Enrollment on Microsoft SQL Server Database (Doc ID 2972356.1)

Last updated on FEBRUARY 05, 2024

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Users receive SQL error when enrolling in HSA Plan during Open Enrollment or Life Events on Microsoft SQL Server Database.

The issue can be reproduced at will with the following steps:

  1. Login as Self Service User.
  2. Go to Employee Self Service => Open Enrollment tile.
  3. Select HSA tile.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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