EEX 9.2: Duplicate Accounting Entries Created When AP Post Payment (AP_PSTPYMNT) and Expenses Cancel Payment Process (EX_TRAN_PRCS - EX_CANCL_PMT) Running Parallelly (Doc ID 2974330.1)

Last updated on JANUARY 24, 2025

Applies to:

Symptoms

Duplicate Accounting Entries Created When Running AP Post Payment (AP_PSTPYMNT) and Expenses Cancel Payment Process (EX_TRAN_PRCS - EX_CANCL_PMT) in parallel

Steps:
1. Create an Expense Report and submit it.
      Navigation: Fluid Home Page > Expenses (Tile) > Create Expense Report (Tile)
2. Get the Expense Report approved by approvers.
3. Run Expenses Processing with Post Liabilities and Stage Payment options enabled.
      Navigation: Travel and Expenses  > Process Expense > Expense Processing
4. Pay the Expense Report using Paycycle.
5. Run Expenses Processing with Post Payment options enabled.
      Navigation: Travel and Expenses  > Process Expense > Expense Processing
6. Cancel the Payment with Cancel and close liabilities option.
      Navigation: Accounts Payable  > Payments > Cancel/Void Payments > Payment Cancellation
7. Run the AP Post Payment and Expense Processing with Cancel Payment options enabled, parallelly.
      Navigation: Accounts Payable  > Batch Processes > Payment > Payment Posting
      Navigation: Travel and Expenses  > Process Expense > Expense Processing
8. Query PS_PAYMENT_TBL and make sure CANCEL_POST_STATUS should not be  'P'.
9. Run Expense Processing with Cancel Payment options again.
      Navigation: Travel and Expenses  > Process Expense > Expense Processing
10. Review Expense Accounting Entries
      Navigation: Travel and Expenses  > Manage Accounting > View/Adjust Accounting Entries > Expense Report Acctg Entries

Cause

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