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Benefits Visualization Benefits Summary Link for Employee Record > 0 Errors: XML is invalid (Doc ID 2975270.1)

Last updated on MARCH 20, 2024

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

For the Benefits Utilization tile, when a Benefits Administrator clicks on the Detail link where an employee’s active job employment record is greater than zero, the following error is displayed:

ERROR
-----------------------
XML is invalid


The issue can be reproduced at will with the following steps:
1. As a Benefits Administrator, navigate to Workforce Administrator > Manage Benefits > Benefits Utilization
2. In the Employee - Details section, click the Detail link for an employee where their active employment record is greater than 0.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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