My Oracle Support Banner

Benefits Visualization Benefits Summary Link for Employee Record > 0 Errors: XML is invalid (Doc ID 2975270.1)

Last updated on MARCH 20, 2024

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


For the Benefits Utilization tile, when a Benefits Administrator clicks on the Detail link where an employee’s active job employment record is greater than zero, the following error is displayed:

XML is invalid

The issue can be reproduced at will with the following steps:
1. As a Benefits Administrator, navigate to Workforce Administrator > Manage Benefits > Benefits Utilization
2. In the Employee - Details section, click the Detail link for an employee where their active employment record is greater than 0.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.