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Degree Audits Collapsing Requirements That Are Not Satisfied When Using Test Scores (Doc ID 2979722.1)

Last updated on NOVEMBER 05, 2023

Applies to:

PeopleSoft Enterprise CS Academic Advisement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Degree Audits Collapsing Requirements that Are Not Satisfied.

In our production environment and non-production environments, multiple employees have noticed that Degree Audits are not functioning as expected. Typically, if a requirement is unsatisfied, we expect the Degree Audit to load with these requirements expanded. We noticed that unsatisfied requirements are collapsing (which is unexpected) and that's causing confusion as faculty completes graduation checkdowns because programs are showing that they are satisfied when there are still outstanding requirements.

The issue can be reproduced at will with the following steps:
1. Home > Academic Advisement > Student Advisement > Request Advisement Report.
2. Select Add a new value.
3. Enter ID, Institution, and Report Type.
4. View results for reported issue.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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