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E-PUM: Deploying PeopleSoft Latest Image Failed With "Puppet (err): Error updating connect information for database" (Doc ID 2980308.1)

Last updated on JANUARY 12, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.60 and later
Information in this document applies to any platform.

Symptoms

While deploying PUM environment on a fresh server, giving the below error in the psft_dpk_setup.log file:

CREATE USER XXXX identified by " " DEFAULT TABLESPACE PSDEFAULT TEMPORARY TABLESPACE PSTEMP
           *
ERROR at line 1:
ORA-01935: missing user or role name
:
2023-10-07 12:45:32 +0500 Puppet (err): Error updating connect information for database: XXXX
2023-10-07 12:45:32 +0500 /Stage[main]/Pt_profile::Pt_psft_db/Pt_setup_psftdb[XXXX]/ensure (err): change from 'absent' to 'present' failed: Error updating connect information for database: XXXX
2023-10-07 12:45:32 +0500 /Stage[main]/Pt_profile::Pt_tns_admin/Pt_setup::Tns_admin[XXXX_win]/Pt_tns_entry[XXXX_win]/ensure (notice): created
2023-10-07 12:45:33 +0500 Puppet (notice): Applied catalog in 5724.82 seconds
2023-10-07T12:45:39Pakistan Standard Time psft_environment.py DEBUG : Puppet apply of [pt_profile::pt_psft_db] failed


The issue can be reproduced at will with the following steps:
1. Download the latest PUM from my oracle support.
2. Deploy it by running psft-dpk-setup.<ext>
3. Examine the setup log for the error.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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