When the Description for a Benefit Plan Is Changed, It Sometimes Displays Before the Effective Date
(Doc ID 2981457.1)
Last updated on JANUARY 26, 2024
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When a Plan Description is changed as of an Open Enrollment Event Date, it displays as the Current Plan for employees already enrolled in the plan.
Steps to reproduce the issue:
1. Employee enrolled in the Plan with a new description sees that as their Current Plan on the tile on the Enrollment Summary (Navigation: Employee Self Service homepage > Open Enrollment tile, Benefits Enrollment step).
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |