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ECA 9.2: When Attempting to Active a Contract With Recurring Contract Line, User Is Receiving an Error Online. Error - "Fixed Billing Allocation Not Complete. Fixed Revenue Allocation Not Complete. Allocation has not been completed. ..." (Doc ID 2981693.1)

Last updated on OCTOBER 24, 2023

Applies to:

PeopleSoft Enterprise FIN Contracts - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Unable to set up a recurring contract. When activating the recurring contract, the following message is received.

Error Message:

Fixed Billing Allocation Not Complete.
Fixed Revenue Allocation Not Complete.
Allocation has not been completed. The Contract cannot be marked active.


Replication Steps:

  1. Create a Recurring Product using Navigation (Products > Identify Product Details > Define Product and Attributes). Price Type chosen as Recurring, Recognition Method chosen as "Billing Manages Revenue", and Product Use chosen as "Contract Only".
  2. Create a new contract and add this contract line.( Customer Contracts > Create and Amend > Define Contract General Info).
  3. Go To the Amount Allocation page by clicking the Amount Allocation link and populate Recurring Billing as $3000, Total Billing as $3,000.00, and Fixed Billing as $3,000.00.
  4. Click the Recalculate button on this page. The Allocation is "Incomplete".
  5. Activate the contract. The above error message is received online.

 

Cause

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In this Document
Symptoms
Cause
Solution


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