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E-CM: Importing New Environment Failed at Step "Crawl Linux MT Instance" With Error "JSONObject["PSQRYSRV/Min Instances"] not found". (Doc ID 2982154.1)

Last updated on APRIL 01, 2025

Applies to:

PeopleSoft Cloud Manager - Version 15 and later
Information in this document applies to any platform.

Symptoms

While importing new environment in cloud manager, it fails with below error at step "Crawl Linux MT Instance" :

Error can be viewed in cloud manager PIA, environment import status:

Error JSONObject["PSQRYSRV/Min Instances"] not found


The issue can be reproduced at will with the following steps:
1. Sign in to cloud manager, go to environment tile and click import button to try importing new environment
2. Add two nodes, one for database another for mid tier.
3. Start import and notice the error at following navigation
    Home > Environments Tile > [select your environment] > Details > Import status 

Cause

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In this Document
Symptoms
Cause
Solution
References


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