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E-SQR: Error "PDFLib Error (12): [1501] PDF_show2: Invalid UTF-16 surrogate pair <U+D852,U+0000>" Seen When Running Chinese Special Characters to PDF Report. (Doc ID 2982397.1)

Last updated on NOVEMBER 04, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.

Symptoms

Below error is seen when running Chinese special characters to PDF output.

PDFLib Error (12): [1501] PDF_show2: Invalid UTF-16 surrogate pair <U+D852,U+0000>

 
This issue could cause in scenario when printing Employee name, for eg: The last printing character before error is a special character (Employee's Name: 張意�� ), which is not in UTF-8 standard charset. 

The issue can be reproduced at will with the following steps:The issue can be reproduced at will with the following steps:

1. Login and Navigate to runcontrol page of the SQR.

2. Select the SQR report which has special chinese characters.

3. Encounter above error message. 

Cause

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In this Document
Symptoms
Cause
Solution
References


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