Employees Making Changes to Emergency Contact Details Encounter: Your Changes Were Not Saved To The Database. Contact Your Administrator To Process The Changes.
(Doc ID 2983161.1)
Last updated on JANUARY 26, 2024
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When an employee tries to update an Emergency Contact from the Personal Details tile, following error occurs:
Your changes were not saved to the database. Contact your administrator for process for changes.
The issue can be reproduced at will with the following steps:
1. Log in as employee to employee self service.
2. Click on the Personal Details tile.
3. Click on the Emergency Contacts.
4. Delete/change details for a contact and click on the save button to see the message.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |