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E-WL: PeopleSoft Web Server CPU Utilization Was High Returning Error Message, "which is more than the configured time (StuckThreadMaxTime) of "600" seconds in "server-failure-trigger"" (Doc ID 2983593.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 to 8.61 [Release 8.4]
Information in this document applies to any platform.

Symptoms

In PeopleTools version 8.59.* web server was reaching to high CPU values returning and into "PIA_weblogic.log" located under, "<PS_HOME>/webserv/<DOMAIN_NAME>/servers/PIA/logs" the following error message was returned multiple times:

- which is more than the configured time (StuckThreadMaxTime) of "600" seconds in "server-failure-trigger". Stack trace:

Due to this error message PeopleSoft web server utilization was reaching to 98% CPU values.

Changes

To current environment there were no changes done.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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