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E-MCF/AE/PC: PO_PO_EMAIL does not Send Email and Returns ' The System Cannot Find the File Specified' Error (Doc ID 2983652.1)

Last updated on OCTOBER 30, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.60 and later
Information in this document applies to any platform.


After upgrading to PT8.60/FSCM 9.2 PUM44, getting java errors below in the log/trace file when running PO_PO_EMAIL and therefore it is not sending the email.

Creating SendMailException
6951174 17:08:54.551 0.000066 PSMCFSendMailException
6951175 17:08:54.551 0.000062 PSMCFSendMailException: Context: OutboundEmail.Send method called
6951176 17:08:54.551 0.000060 PSMCFSendMailException: Java Exception: jakarta.mail.MessagingException
6951177 17:08:54.551 0.000059 PSMCFSendMailException: Brief Message:IOException while sending message
6951178 17:08:54.551 0.000079 PSMCFSendMailException: Detail Message:jakarta.mail.MessagingException: IOException while sending message;
nested exception is: 00000840.PDF00000840.PDF (A file or directory in the path name does not exist.)
at com.sun.mail.smtp.SMTPTransport.sendMessage(
Caused by: 00000840.PDF00000840.PDF (A file or directory in the path name does not exist.)
at java.base/
at java.base/<init>(
at jakarta.activation.FileDataSource.getInputStream(


The PO_PO_EMAIL process is used to email the PO’s. Site has modified code to alter fields &MAIL_TO, &MAIL_TEXT and &MAIL_SUBJECT, as PeopleSoft is not using Sendmail anymore and are using java calls to do this now as mentioned in Doc ID 2954172.1

The AE .stdout file shows the following error:

PSAESRV started service request at 16.20.48 2023-09-21

Failure email not sent. (18036,11014)

PeopleTools: 8.60.05
Application : FSCM 9.2 PUM Image 44
Windows 2019 Server

Sample replication

1) Create or choose a PO that has a dispatch method of EML and has a valid email address in the supplier address info.
2) Navigate to Purchasing > Purchase Orders > Dispatch POs.
3) Create the run control.
4) Enter the Business_unit & PO ID.
5) Click E-Mail under Dispatch methods to include.
6) Set Chartfields – Valid.
7) Change orders – Changed and Unchanged Orders.
8) Click Run PODISP – which contains POPO005 & PO_PO_EMAIL.
9) After this process, review the log file of PO_PO_EMAIL.
10) Validate if email was sent or if the java error messages are received.


Upgrading to PT8.60.xx FSCM 9.2 PUM44.


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