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EPY: Kibana Elastic Search Full Synchronization Index Build Process HC_HPY_CT2_US Takes Too Long to Complete the Run (Doc ID 2983686.1)

Last updated on OCTOBER 30, 2023

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.57 to 8.59 [Release 8.4]
Information in this document applies to any platform.

Symptoms


Elastic Search Index HC_HPY_CT2_US is running over four days without completing the full sync.
This does not seem like a reasonable time to complete.


STEPS to REPRODUCE
-----------------------------
The issue can be reproduced at will with the following steps:
1. Ensure the Indexes are deployed (PeopleTools > Search Framework > Administration > Deploy/Delete Object)
2. Schedule the following indexes for a Full Sync
     - Navigation: PeopleTools > Search Framework > Administration > Schedule Search Instances
     - Use the defaults: Base Language, Full Sync for the following Indexes.
           a) HC_HPY_CT2_US
           b) HC_HPY_CAT_US
           c) HC_HPY_MGMT_CHK_US




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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