On Advisee's Student Center Search Page, ID Field Disappears When Clicking 'Return to Search' After Having Accessed One of the 'Other Academic Information' Dropdown Pages (Doc ID 2984304.1)

Last updated on AUGUST 10, 2024

Applies to:

Symptoms

When using My Advisees, and accessing the Advisee's Student Center by using the 'View data for other students' button, the 'ID' field (for the Emplid) will unexpectedly disappear from the Advisee's Student Center search page after a particular sequence of steps detailed next. 

The issue can be reproduced with the following steps:

1. Navigate to Self Service > Advisor Center > My Advisees. 
2. Click the 'View data for other students' button; note the resulting Advisee's Student Center search page appears normally, with all expected fields including ID (above the Campus ID). 
3. Retrieve the page for a student, and click the 'Other Academic Information' dropdown and choose any of the listed pages. 
4. Click Cancel to return back to the Advisee's Student Center, then 'Return to Search'. 
5. Note the ID field no longer displays. 

Cause

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