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E-IB: Outbound Message To a Third Party Returns an "HttpTargetConnector:ExternalSystemContactException Received fatal alert: certificate_unknown" Error Intermittently (Doc ID 2984360.1)

Last updated on NOVEMBER 06, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.60 and later
Information in this document applies to any platform.

Symptoms

When sending asynchronous messages to a third party with two-way SSL, the following error is seen intermittently in the Integration Broker (IB) errorLog.html.

ERROR
-----------------------

HttpTargetConnector:ExternalSystemContactException Received fatal alert: certificate_unknown

The issue can be reproduced at will with the following steps:

1. Publish a custom asynchronous message to the third party using IB.

2. Navigate to PeopleTools > Integration Broker > Service Operation Monitor > Monitoring > Asynchronous Service Operation.

3. Observe that the message is in an Error status.

4. Open the IB errorLog.html, and observe the error above.

Cause

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In this Document
Symptoms
Cause
Solution
References


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