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Fluid Dependent Document Upload Does Not Trigger for the Open Enrollment Template (Doc ID 2984423.1)

Last updated on MARCH 04, 2025

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The Dependent Document Upload does not trigger for Open Enrollment.  It works for Life Events and OnBoarding Events.

The issue can be reproduced at will with the following steps:
1. Log in as an employee and select the Open Enrollment Tile from Employee Self Service.
2. Add a new Dependent to see that no validation document upload is required.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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