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If Role Action "SPECIAL_REQUEST_SEARCH" is Enabled for the User, Get the Error "Search Exception: Failed to parse query" when Adding a Special Request Item to the Requisition Page (Doc ID 2984906.1)

Last updated on NOVEMBER 02, 2023

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

If Role Action "SPECIAL_REQUEST_SEARCH" is enabled for the User, get the error "Search Exception: Failed to parse query" when adding a Special Request item to the Requisition Page.

Note: In the Replication Steps, User Details / Company Names / Addresses / Emails / Telephone Numbers / Etc. are fictitious (based upon made-up data used in the Oracle DEMO Environments), any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

The issue can be reproduced at will with the following steps:
      1. Navigate : eProcurement > Administer Procurement > Maintain System Users and Roles > Assign Role Actions To Roles
            Select the User Role for the Requisition Transaction
            Add "SPECIAL_REQUEST_SEARCH" role action to the role action category "REQSRH"
      2. Navigate : eProcurement > Create Requisition
      3. Add special request item with description "LCD  Monitor" (two spaces between the words)
      4. Enter Mandatory values
      5. Click Add
            Issue : Receive the error           

Search Exception: Failed to parse query [LCD OR OR Monitor]

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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