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E-PIA: When Log into PIA, Error "NotFoundException PTBR_BRANDING.BrandingManager.OnExecute Name:getThemeTemplate PCPC:8228 Statement:149" Pops up on the Page (Doc ID 2984983.1)

Last updated on NOVEMBER 07, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.60 and later
Information in this document applies to any platform.

Symptoms

The site upgraded from PeopleTools 8.58.19 to PeopleTools 8.60.08.

When logging into PIA,  the following error is encountered. 

NotFoundException
PTBR_BRANDING.BrandingManager.OnExecute Name:getThemeTemplate PCPC:8228 Statement:149
Called from:PTBR_BRANDING.UTILITY.GetCompanyInfoHtml.OnExecute Name:getHeaderCompanyInfo Statement:55
Called from:PTBR_BRANDING.UTILITY.GetCompanyInfoHtml.OnExecute Name:GetFluidBannerHtml Statement:150
Called from:PT_HEADERPAGE.Activate Statement:273

Theme with ID="xxx" could not be found.

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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