On Maintain Application 2024-2025, Clicking 'INAS' Produces no Errors, but the IM EFC is not Calculated - Indicated by Computation Summary Tab Still Showing all Zeros
(Doc ID 2986425.1)
Last updated on JANUARY 25, 2024
Applies to:
PeopleSoft Enterprise CS Financial Aid - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
On Maintain Application 2024-2025, after clicking the 'INAS' button to attempt to calculate the IM EFC, nothing happens. There is no error message, but the Computation Summary tab still shows all zeros, indicating the IM EFC calculation did not happen.
The issue occurs on every record, and the IM EFC does not successfully calculate in any instance. If an attempt is made to troubleshoot using the IM Connectivity tester with a JSON created from the IM Test Harness page, the output JSON box may show a 400 'Invalid Input' error; however, this error turns out to be not related to the problem occurring with the use of the INAS button.
The issue can be reproduced at will with the following steps:
- Navigate to Financial Aid > Institutional Application Data > Maintain Application 2024-2025.
- Click 'INAS' button.
- If not already automatically directed to the Computation Summary tab, go there and note the page still displays all 0's, indicating no calculation was performed.
Changes
The issue occurs after applying PeopleSoft Release Patchset (PRP) 35266241-2024-2025 AID YEAR SETUP FOR INSTITUTIONAL METHODOLOGY (IM), which delivers the ability to calculate the IM EFC for Aid Year 2024-2025.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |