ECA 9.2: How to Correct a Prepaid That Was Not Set Up Correctly but Whose Billing Activity Was Processed. The Prepaid Was Incorrectly Created With “Utilization Against All Lines” Unchecked. (Doc ID 2986589.1)

Last updated on NOVEMBER 16, 2023

Applies to:

PeopleSoft Enterprise FIN Contracts - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Goal

How to correct a prepaid that was not set up correctly but whose immediate billing plan was processed. The prepaid was incorrectly configured with “utilization against all lines” unchecked. The need was to have it checked. No billing was utilized yet.

Navigation: Customer Contracts > Determine Price and Terms > Prepaid Balances. Open the impacted contract.

Solution

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In this Document

Goal

Solution

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ECA 9.2: How to Correct a Prepaid That Was Not Set Up Correctly but Whose Billing Activity Was Processed. The Prepaid Was Incorrectly Created With “Utilization Against All Lines” Unchecked. (Doc ID 2986589.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!