EPY: PAY002 and PAY006 Reports are Not Displaying Large Amounts Correctly (Doc ID 2987699.1)

Last updated on NOVEMBER 17, 2023

Applies to:

Symptoms

Payroll Resister(PAY002) and pay other earnings(PAY006) reports are not displaying amounts properly. We are processing a special payout for one of our paygroups and gross pay for employees are much more higher than regular amounts. Total gross pay and some other fields are printing as *******.**. 



STEPS
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The issue can be reproduced at will with the following steps:

1.Run payroll for very large amounts of gross pay, i.e. over 1 billion total dollars.

2. Run payroll register

Payroll for North America > Payroll Processing USA > Pay Period Reports > Payroll Register

3.  View payroll register report 

4. Run Other Earnings Register

Payroll for North America > Payroll Processing USA > Pay Period Reports > Other Earnings Register

5.  View Other Earnings Register report

Changes

Cause

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