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GP MEX : "Receiving Response PAC (2023-08-22T12:21:06.05575 Poorly formed XML, Invalid Schema: Element '{}RetirementPensionRetirement': This Element Is Not Expected... " Error When Sending Payslips To SAT. (Doc ID 2987950.1)

Last updated on MAY 06, 2024

Applies to:

PeopleSoft Enterprise HCM Global Payroll Mexico - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


We have the case of an employee with CFDI of the RetirementPensionRetirement (JubilacionPensionRetiro) type where in his payroll he has 2 elements with legal code 039.

When we send it to stamp to SAT, we get the following error:

"Receiving Response PAC (2023-08-22T12:21:06.05575 Poorly formed XML, invalid schema: Element '{}RetirementPensionRetirement': This element is not expected. Expected is ( {}SeparationIndemnity"

Steps to reproduce the issue:

1. Menu > Global Payroll & Absence Mgmt > Absence and Payroll Processing > Review Absence/Payroll Info > Results by Calendar Group. Employee has two elements with legal code 039 in their payroll.
2. Menu > Global Payroll & Absence Mgmt > Payslips > Create/Print Payslips MEX. When trying to send this data to the SAT for processing, an error occurs, stating that the XML is poorly formed. It's expecting a different element, namely 'SeparationIndemnity.'




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