EAP: Kibana Dashboard for AP Payment Metrics Not Showing Any Data -- Receive Message 'No results found' (Doc ID 2988100.1)

Last updated on NOVEMBER 20, 2023

Applies to:

Symptoms

Installed Kibana by deploying the Kibana Dashboard for AP Payment Metrics, deploying the Search Definition, and building the Search Index. However, when clicking on the AP Payment Metrics tile on the Fluid Home page for Payables Operations, receive the message  'No results found' for all of the visualization sections even though the date range is set to the Last 2 years.  Charts/Graphs with data should be displayed for each of the sections such as Top Payment Total by Payment Term and Top Payment Total by Currency.

STEPS
1. Navigate to PeopleTools > Search Framework > Administration > Deploy Dashboards to Kibana
    a. On the Deploy Kibana Dashboards page, check the Dashboard Names of AP Payment Metrics and AP Payment Metrics (Tile)
    b. Click Deploy

2. Navigate to PeopleTools > Search Framework > Administration > Deploy Search Objects
    a. On the Deploy Search Definition page, check the box for the Definition of EP_AP_PAYMENTS_KIB
    b. Click Deploy

3. Navigate to PeopleTools > Search Framework > Administration > Schedule Search Indexes
    a. Search Definition = EP_AP_PAYMENTS_KIB
    b. Indexing type = Full Index
    c. Run Build Search Index

4. On the Fluid Home page for Payables Operations, click the AP Payment Metric tile

5. On the Payment Metrics page, receive 'No results found' for all of the visualization sections even though the date range is set to the Last 2 years

Changes

Cause

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