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EPY: Online Cheque Paycheck Reversal Paygroup Does Not Do Any Validation (Doc ID 2990713.1)

Last updated on APRIL 15, 2024

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.


While preforming paycheque reversal through online page, it is allowing you to enter a different pay group that the employee is not tied too instead of giving an error.

There are two methods to complete a paycheque reversal. For both methods, the Pay Group field is a manual entry. However, PeopleSoft only validates the Pay Group under the Reverse/Adjust Paycheques run control method. The system does not validate if the Pay Group does not match the original paycheque being reversed when done via online cheque method.

The issue can be reproduced with the following steps:
1.   Create an online cheque - Payroll for North America>Payroll Processing CAN>Create Online Cheques>Create Online Cheque
2.   Enter an employee that you want to create an online cheque and select the Pay Period End Date
3.   Select "Yes" for paysheet creation
4.   Select "No" for Time and Labor
5.   Verify the Pay Group that is being calculated for the online cheque (ie, BW8)
6.   Click "Save and Calculate"
7.   Click "Confirm and Print" which is confirmed under the Pay Group (ie. BW8)
8.   Click on "Reverse and Confirm"
9.   Enter a different Pay Group ie. "BW9"
10. It allows you to reverse it against a different Pay Group

The issue has the following business impact:
Due to this issue, users cannot prevent the system to allow you to not reverse it against the incorrect Pay Group.




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