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E-WL: \ E-RD: The Webserver Went Down With '502 Bad gateway' Error When Opening 500MB Size Report in Browser (Doc ID 2992102.1)

Last updated on DECEMBER 21, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.

Symptoms

The webserver went down when trying  opening a large report file (500MB size in this case)  through the web browser and obtaining 502 Bad gateway error after performing below steps:

1. Login to PIA.
2. Navigate to Reporting-Report manager.
3. Try to download a 500MB or larger size report.


Cause

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In this Document
Symptoms
Cause
Solution
References


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