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HCM 9.2: Fluid Delegation Missing Act As "Proxy" On the Person Selector (Doc ID 2995267.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When the Proxy accepted the delegation request, the option to 'Act As' the Delegatorin order to perform the desired Delegation Transaction, is missing.

Steps to replicate the issue:

1. Create a Delegation Request: Manager Self Service Fluid Homepage > Delegations Tile > Create Delegation Request
2. Accept the Delegation Request: Manager Self Service Fluid Homepage > Approvals Tile
3. Initiate the GSS Transaction as a Proxy: Manager Self Service Fluid Homepage > Update Team Information Tile 
Notice: When Proxy tries to conclude the GSS Transaction on behalf of delegator, she could not find the role of her delegator in the ‘Acting As’ dropdown. The expectation is to find an option of ‘Proxy for XXX’ in the dropdown.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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