EAR 9.2 : Users are Unable to Deselect Item for Direct Debit on Worksheet Detail Page.
(Doc ID 2995520.1)
Last updated on DECEMBER 28, 2023
Applies to:
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When user deselects the item that has multiple item lines and some of the item lines are item_status = 'C', the sub-page bounces back to the search component.
The issue can be reproduced at will with the following steps:
1.Create pending item with 1 item id and 4 lines for Direct Debit(DD) customer.Navigation: Accounts Receivable > Pending Items > Online Items > Online Item Group Entry.
2.Pay method for lines 1 and 3 is DD ,2 and 4 is check.Post group.
3.Create a payment to close item lines 2 and 4 and post payment.Navigation: Accounts Receivable > Payments > Online Payments > Regular Deposit.
4.Create Direct Debit With "Auto-Remit Direct Debits" unchecked.Navigation: Accounts Receivable > Direct Debits > Administer Direct Debits > Create Direct Debits
5.Open DD worksheet and click on first DD Id.Navigation: Accounts Receivable > Direct Debits > Administer Direct Debits > Update Direct Debits
6.Click "OK" on sub-page and notice that search page for update direct debits opens up.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |