Users retained in the Purchase Order Approval Page When Editing Any Purchase Order Then Approving It Instead of Returning Back To The Approval Tile (Doc ID 2996899.1)

Last updated on JANUARY 22, 2024

Applies to:

Symptoms

When editing any Purchase Order before approving it, system is not returning the approver back to the main approval tile and stays on the Purchase Order approval page.


The issue can be reproduced at will with the following steps:

1. Navigate to Approvals tile > Purchase order and choose any PO
2. Approve the PO and notice that once approved system is re-directing to the main approvals tile again as expected.
3. Now select any other PO and open it for approval.
4. Instead of approving it directly press on Edit Purchase Order link.
5. Do nothing then press on the back arrow to get back to the PO approval page.
6. Approve the PO.
7. Notice that this time system is not re-directing the user to the approvals tile and user remains in the Purchase Order Approval page.

Cause

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