Student Cannot Be Linked to a Third Party Contract Using Discount Item Types and Contract Type By Academic Year (Doc ID 3003733.1)

Last updated on APRIL 17, 2024

Applies to:

Symptoms

When attempting to assign one student to a Third Party Contract using the Assign and Recalc process, the posting process does not complete and the student is not linked to the contract.  The student should link to the third party contract successfully.

No messages are displayed on the Assign Student page.   Other students successfully link to the Third Party Contract. 


The issue can be reproduced at will with the following steps:

1. Navigate to Student Financials, Payment Plans, Third Party Contracts, Assign and Recalc;
2. Select a run control;
3. Populate the run control as required;
4. Submit the process to the process scheduler;
5. When the process finishes processing, navigate to Student Financials, View Customer Accounts;
6. Select the student;
7. Note the student's charges remain unpaid, indicating the contract credit did not apply to the charges.
   
   
   

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.