ETL92: Fluid Time And Labor WorkCenter "New Page" Not Opening New Page For Links
(Doc ID 3005005.1)
Last updated on APRIL 04, 2024
Applies to:
PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When configuring the TL WorkCenter pagelets, the Open New Window checkbox does not appear to be working under the tab Links. When the checkbox is turned on, the pages are not opening in a new window.
However, if you turn the checkbox on under the Personalize page, the pages are opening in a new window.
The Open New Window appears to be working for the items under the Reports and Processes menu, so it appears this issue is with Links only.
When user is in TL WorkCenter and clicks on Personalize, then selects the checkbox (Open New Window) the pages did open.
Need clarification on the correct behavior. Should Personalize on the WorkCenter override the Configure Pagelets setup?
Steps to Recreate:
1. Navigate to TL WorkCenter – Show under Links > Manage Time before any changes
2. Click on Timesheet link Note: it does not open in a new window + Do same for Mass Time and Leave/Comp Time (get same results; It does not open in a new window).
3. Navigate to WorkCenter Configure Pagelets (Navigation: Enterprise Components > WorkCenter /Dashboard > Configure Pagelets enter TLWC_FL click search.
4. Once the page opens click the Links tab. Note: Currently nothing is selected to Open New Window for Timesheet, Mass Time and Leave/Comp Time.
5. Now Select Open New Window for the 3 pages, Timesheet, Mass Time and Leave/Comp Time. Then click Activate Link Settings and Save.
6. Navigate back to TL WorkCenter – Show links under Links > Manage Time then click on Timesheet to see if the page opens in a new window. Also try clicking on Mass Time and Leave/Comp Time. Neither open in a new window.
7. Since above is not opening in a new window, then click on Personalize (gear icon) under Time and Labor WorkCenter.
8. Then click on Links tab and select Open New Window for all 3 pages Timesheet, Mass Time and Leave/Comp Time. Then click Done.
9. Logout then log back in and navigate back to TL WorkCenter – Show links under Links > Manage Time then click all 3 pages. Note each one opens in a new window.
10. Should Personalize on the WorkCenter override the Configure Pagelets setup?
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |