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Aid Year 2024-2025 Federal Extension Page 'OK' Button Does Nothing - the Page Does not Close, Preventing any Changes from Being Saved or Used by the FM Need Analysis Calculator (Doc ID 3005753.1)

Last updated on MARCH 19, 2024

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to save data on the FM extension page for Aid Year 2024-2025, the page will not close after clicking OK, preventing any changes from being saved and used in by the FM Need Analysis Calculator (FM NAC). 

The page should be functioning as it always has in previous aid years, where clicking 'OK' closes the extension page, allowing changes to be saved or the FM NAC immediately invoked from the ISIR Corrections component.

The issue can be reproduced at will with the following steps:

  1. Navigate to Financial Aid > Federal Application Data > Correct ISIR Records for Aid Year 2025 and any record.
  2. Click 'FM' link on any tab to open the Federal Extension page.
  3. Populate the rule set and tab out of the field, then update any other fields as needed.
  4. Click 'OK' and note nothing happens - the page does not close.

Changes

 The issue occurs after applying the fixes related to Patch 35043037: 2024-2025 ISIR Update: FAFSA Simplification, from CS 9.2 PUM Image 31 (or the PRP when it was available prior to the release of Image 31).

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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