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E-WF/PIA: Closing Approval Chain of a Fluid Approval Causes a Blank Page for the Approval (Doc ID 3007145.1)

Last updated on MARCH 14, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.

Symptoms

Close button of Approval chain on Approval Fluid page does not work  as expected.

The issue can be reproduced at will with the following steps:

1. Log into PIA.

2. In Employee Self Service Homepage, click Approvals Tile.

3. Open an approval request.

4. Click Approval Chain.

5. Click Multiple Approvers and open the Approvers page.

6. Click Back button.

6. Click Close button for Approval Chain page.

7. Observe blank page in the approval request.


Cause

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In this Document
Symptoms
Cause
Solution
References


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