My Oracle Support Banner

E-CLOUD: Import Environment step Discover Database Error: Database not configured properly. Please reconfigure database to set NLS_LENGTH_SEMANTICS to CHAR. (Doc ID 3009801.1)

Last updated on JULY 15, 2024

Applies to:

PeopleSoft Cloud Manager - Version 17 and later
Information in this document applies to any platform.

Symptoms


When attempting to import PT8.58.23 environment using Import Environment in CM 17,
the following error occurs.

ERROR
-----------------------
Error: Database not configured properly. Please reconfigure database to set NLS_LENGTH_SEMANTICS to CHAR.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Click the Environments Tile
2. Click the Import Environment button
3. Enter Environment name
4. Click Add Node button
5. Select “DB Systems” from Add Node dropdown
6. Enter all required information for “DB System” and click Save.
7. Node is added.
8. Click “Add Node” button again
9. Select “Middle Tier” from Add Node dropdown
10, Enter all required information for Middle Tier node.
11. Click “Discover”
12. Continue entering all details for node.
13. Once completed click “SAVE”
14 Click “DONE” for the import process to begin.
Import process begins and then fails at the DISCOVER Database step.



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.