The Link to View Completed Questionnaires Is No Longer Available After an Administrator Makes Changes to the Remote Worker Request. (Doc ID 3009806.1)

Last updated on FEBRUARY 04, 2025

Applies to:

Symptoms

After a remote worker request is approved and an Administrator edits it, the View Questionnaire link is no longer available.

Steps to reproduce the issue:

1. Employee submits a Remote Worker Request.  Navigation:  Employee Self Service > Remote Worker Tile.
2. Administrator selects to approve it. Navigation:  Approval Tile.
3. The Administrator selects a Request and makes an edit and saves.  Navigation:  Manager Self Service > Remote Worker Tile.
4. The Administrator reviews the Request to see that the View Questionnaire link is no longer available to see what the employee previously submitted. Navigation:  Manager Self Service > Remote Worker Tile > Select the same Request and click to View Request Details.

Changes

Cause

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